FAQ Thanksgiving Questions - AFTER Pre-Orders Are Closed
During this time of exceptional demand, here are answers to our most frequently asked questions:
1. How can I get a Thanksgiving Pie?
We make pie for sale in the shop on open shop days until November 22.
Please come by during regular business hours to purchase your pie and freeze for Thanksgiving. Come early for best selection. This is the season when we sell out.
Tuesday, November 25 - Pre-order Pickups ONLY. No walk-in sales.
Wednesday, November 26 - We hold one final sale at 3 PM for people who didn't get pie earlier. There is usually a significant line prior to this sale, so we recommend you come early. We sell until 5 PM or sold out.
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2. What pies will be available?
Please check our Daily Menu to see what pies are available. We do our best to keep this page up to date, but it is not updated in real time. The best way to find out what we have is to call or stop by.
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3. Will you have quiche, chicken pot pie or other savory pie?
FOR A WHILE. Chicken Pot Pie is available until November 9 (or sold out) and quiche until Sunday, November 16. However, the two weeks before Thanksgiving and the week of Thanksgiving, we only make 10" sweet pies. Savory options will become again available when we reopen on Wednesday, December 3.
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4. Will you have cinnamon rolls, scones, brownies, cookies & small pies?
FOR A WHILE. We will have some of our regular menu up until Sunday, November 16. You can check out the website or call ahead to find out what we have.
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5. How do I preserve my pie for Thanksgiving?
If you pickup your pie on the Tuesday (November 25) or Wednesday (November 26), just refrigerate your pie until Thanksgiving and reheat day of if you have a regular pie. Please note that Pumpkin Chiffon, Mile High Chocolate, Key Lime and other cold pies should NEVER GO IN THE OVEN [You laugh, but it has happened].
If you picked up your pie before November 25, please freeze and reheat, if appropriate (not Chiffon, Mile High, Key Lime). Your pie will still be wonderful. Heather & Wendy serve previously frozen pies to their own families every year and provide detailed instructions on how to do so. Videos!
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6. I'm running late to pickup, what should I do?
PLEASE pick up at your chosen time. If you are running late, but still arriving before close that's fine, but please let us know. If you can't make it on your pickup day, please call us & we will hold a pie for one day in our refrigerator EXCEPT...Any pies not picked up by 3 PM on Wednesday, November 26 will be forfeited without a refund.
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7. When can I place a pre-order to pick up AFTER Thanksgiving?
Pre-orders for post-Thanksgiving through Christmas will open by November 29.
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THANK YOU & A FINAL REQUEST
We are grateful & honored that you want to make our pie a part of your Thanksgiving table. As stressed as you may feel about making your meal perfect, we feel the same way about making your perfect pie.
Our talented & amazing staff will be working at an unprecedented level to make as many pies as they can while maintaining our high quality standards.
Please be kind to everyone trying their best to serve you with a smile.